Discover the story behind Brand Factory
Brand Factory is dedicated to delivering high-quality FMCG products worldwide with efficiency, care, and transparency, all from our state-of-the-art Aylesbury warehouse.
Who We Are
Who We Are
Brand Factory Ltd. is an award-winning UK-based wholesale export company specializing in the consolidation and export of some of the UK and Europe’s leading FMCG brands to markets across the globe. Based in Aylesbury, United Kingdom, we have been transforming the FMCG export industry since our founding in 2018.
Our vision is to create a digitally-driven, process-efficient company that delivers the highest quality FMCG products worldwide. At Brand Factory, we are committed to maintaining exceptional standards of quality and reliability, ensuring customer satisfaction on a global scale.
Operating from a dedicated 35,000 sq. ft. warehouse and office in Aylesbury, we offer an extensive range of products, including Confectionery, Biscuits, Breakfast Cereals, Soft drinks, Beverages, Grocery, Healthcare products, Chilled & Frozen Items, Household Goods, Toiletries, Personal & Baby Care, Pet Care, and much more.
With strong partnerships across over 1,000 brands, 250 suppliers, and 1,400 customers in more than 80 countries, Brand Factory is well-equipped to meet diverse customer needs. We manage every step of the process—from order receipt, label design, and product packaging to logistics, customs, and final delivery—ensuring full transparency, ethics, and integrity throughout.
Brand Factory’s comprehensive approach guarantees that every shipment reaches its destination seamlessly, reinforcing our commitment to service excellence and reliability.
Our Mission
Our mission is to offer a comprehensive range of high-quality solutions that drive efficiency and competitiveness in all our operations. We are dedicated to delivering exceptional service with care, addressing the unique needs of our customers, and consistently exceeding their expectations at every stage.
Our Vision
To be the leading one-stop FMCG partner, delivering unparalleled efficiency, competitiveness, and care.
What Drives Us
At Brand Factory, we are driven by clear, ambitious goals that reflect our commitment to continuous improvement and customer satisfaction. These goals form the foundation of our strategic approach, guiding our operations and decisions as we serve customers worldwide.
- Enhance Service Quality: Continuously improve our service standards to not only meet but exceed customer expectations, ensuring exceptional satisfaction at every touchpoint.
- Expand Solution Quality: Broaden our product and service offerings to deliver comprehensive, tailored FMCG solutions that address the evolving needs of our global customers.
- Drive Operational Efficiency: Optimize processes to enable faster, more cost-effective deliveries, reducing operational costs and enhancing overall productivity.
- Foster a Customer-Centric Culture: Place customer needs at the heart of our business operations, building long-lasting relationships through personalized service and unwavering dedication to their success.
- Maintain Competitive Advantage: Innovate relentlessly to stay ahead of market trends, ensuring we provide cutting-edge solutions and remain the preferred partner in the FMCG sector.
- Ensure Sustainability and Growth: Commit to environmentally responsible practices that promote long-term growth, sustainable business operations, and positive impacts on our community and the planet.
- Cultivate a Caring Company Environment: Create a supportive, inclusive workplace culture that values respect, care, and growth opportunities, empowering our employees to thrive both personally and professionally.
Serving Across the Globe
Serving Across the Globe
At Brand Factory, we take pride in our expansive global reach, delivering top-quality FMCG products to over 80 countries worldwide. Whether you’re located in Australia, New Zealand, Singapore, Hongkong, Indonesia, UAE, Saudi Arabia, Qatar, Kuwait, Jordan, Africa, USA or South America we have the resources and expertise to meet your unique needs.
Our international operations are built on strong relationships with over 250 trusted suppliers, allowing us to offer an extensive range of products across multiple categories. From the moment an order is received to the final delivery, our comprehensive logistics solutions ensure your products arrive on time, every time, maintaining our commitment to reliability and service excellence.
Our Milestones
Over the years, Brand Factory Ltd. has reached several key milestones that underscore our growth and unwavering commitment to excellence.
2024
May
Honoured with “The King’s Award for Enterprise 2024 in International Trade” recognizing our outstanding contributions to the UK’s export sector.”
2023
October
A major milestone for Brand Factory as we expand into a state-of-the-art 35,000 sq. ft. warehouse and office space, enhancing our capacity to serve even more customers with greater efficiency.
2020
March
Expansion into a 15,000 sq. ft. facility to meet growing demand and strengthen our logistics capabilities.
2018
August
The incorporation of Brand Factory Ltd. marks the beginning of our journey to transform the FMCG export landscape
Quality Assurance
At Brand Factory, quality is not just a standard—it’s a promise. We uphold rigorous quality control processes at every stage of the supply chain, ensuring that all products meet the highest industry standards. From careful product selection and ethical sourcing to transparent packaging, we leave no stone unturned in our commitment to delivering the best to our customers.
Our dedication to quality extends beyond products to the services we provide. Whether through timely deliveries or exceptional customer service, we strive to offer a seamless experience that reflects our core values of integrity, transparency, and care
Recognized for Excellence
As an industry leader, Brand Factory Ltd. is proud to have earned several prestigious awards and accreditations that highlight our commitment to quality and innovation:
- The King’s Award for Enterprise 2024 in International Trade
- Accreditation from the FDA, London Chambers, UK Exporters, Food Safety & Hygiene (England), and more.
These accolades reaffirm our dedication to upholding the highest standards in the FMCG industry and our commitment to continuous improvement.
State-of-the-Art Infrastructure
Our operations are powered by a state-of-the-art 35,000 sq. ft. warehouse and office facility in Aylesbury, United Kingdom. Designed to maximize efficiency, this facility enables us to manage large volumes of FMCG products, ensuring seamless storage, packaging, and distribution processes.
Equipped with advanced logistics technology, our infrastructure allows for real-time tracking and management of shipments, ensuring timely deliveries and minimizing errors. This commitment to innovation and process efficiency distinguishes Brand Factory in the highly competitive FMCG export industry.
